Marketplaces and Platforms
Marketplaces and platforms enable commerce, by connecting remote buyers and sellers. By embedding payment acceptance in their solutions, they make it easy for businesses to accept payments from their customers, often across a wide range of payment methods. These capabilities can come in different flavors: end user visibility, digital wallet capabilities, additional payments adjacent features, and multiple settlement and disbursement options are variations to consider. The three major capabilities that these solutions have to solve for are:
1. Onboarding (which includes regulatory compliance considerations)
2. Payment Acceptance
3. Payouts to End Users
Platforms and marketplaces also have to manage multiple types of risk compared to a traditional merchant, which requires decisions about risk sharing, fraud vendors, operational structure (in-source vs outsource) and how a risk control strategy should be developed.
This enabler role offers opportunities and challenges. To perform it well, marketplaces and platforms often come to us with questions like:
How do we respond to upcoming or newly implemented regulatory changes?
What strategic payments plays are our competitors doing?
What role are we obligated to play in fraud and risk management? What role should we play?
What could we do to make payments a source of revenue?
Are we working with the right partners? Do we have the right contracts in place?
How we can help
Assessments
of current operations, of partner performance, of market opportunities, and of regulatory environments
Research
qualitative, quantitative, and mixed method research and analysis
Strategic advisory
Education
Marketplace & Platforms Case Studies
Resources
Articles
Glenbrook shares our perspectives on activities in the industry.
Celebrating the Expansion of Glenbrook’s Leadership Team
Glenbrook is celebrating the expansion of its leadership team by announcing the promotions of Simon Skinner and Joanna Wisniecka to Associate Partner.
On-Demand Learning Offers Knowledge and Value to Payments Industry Professionals
Learn how Glenbrook’s high-quality on-demand learning helps payments professionals expand their knowledge and hone their skills.
Payments Post #18: The Year of the Anti-Regulator?
In this Payments Post, we’re thinking about the tension that’s emerged in the regulatory space as a result of the recent change in government with an eye on the controversial CFPB. Read our (not legal advice!) thoughts on what we see playing out in Washington, and what it might mean for the payments industry.
Podcasts
Glenbrook speaks with industry leaders to share a variety of perspectives on the latest payments trends and activities.
Episode 265 – Solving the Authentication Conundrum, with Rocky Scales, IDgo
In this episode, Glenbrook’s Yvette Bohanan and Chris Uriarte are joined by Rocky Scales, CEO of IDgo, to explore how financial institutions and businesses can implement more secure and user-friendly authentication systems to counteract evolving threats from sophisticated fraud methods.
Episode 264 – A PSP’s Guide to Maximizing Merchant Performance, with Brant Peterson, Worldpay
In our next episode in a payments optimization series, Brant Peterson, Head of Enterprise Product, North America at Worldpay, joins Drew Edmond to talk about payment optimization through the perspective of a payment service provider (PSP).
Episode 263 – Driving Digital Financial Inclusion: The Journey We’re On and the Road Ahead – Michael Wiegand, Gates Foundation
In this episode, Joanna Wisniecka joins Yvette Bohanan to chat with Michael Wiegand, Director of Inclusive Financial Systems at the Gates Foundation, about the work the Foundation is doing globally and the transformative impact of digital financial inclusion on economies and societies.
News
Glenbrook objectively curates the news to keep you abreast of important daily headlines in payments.
Real-Time Payments Are Testing the Limits of Compliance
"Rocio Suarez, Director of Financial Crime Compliance at LexisNexis Risk Solutions, advises financial institutions across Europe on how to stay aligned with anti-money laundering rules, counter-terrorist financing policies, and customer due diligence standards....
NFC Release 15: The What, Why and How
"The latest version of NFC Forum specifications – NFC Release 15 – extends the operating volume of NFC Forum-compliant devices to 2 cm. We spoke with Preeti Ohri Khemani, NFC Forum Chair, on what this means, why it matters and how it will impact the industry."
China Talks up Digital Yuan in Push for Multi-Polar Currency System
"The head of China's central bank pledged to expand the international use of the digital yuan and called for the development of a multi-polar global currency system, where several currencies dominate the world economy. China will establish an international operation...
Ready to see how Glenbrook can support your marketplaces and platform company to be as efficient and effective as possible?